Strategies, Co-operations, and Networks - The collaborative approach and potentials for co-operation with the ISCN network will be discussed. The president of the Montreal SPIN will present information about strategic process engineering activities in Quebec in Canada. A manager from 3SE will present and discuss business potentials with Indian companies from Bangalore. And the president of the John von Neumann society will present the Hungarian quality scene and will offer the establishment of further co-operations with Hungarian industry. The session focusses on new business potentials and how to exloit them by using new principles such as collaborative networks, virtual companies, and learning organisations.
Assessment and Goal Driven Improvement - This session shows the experience of two major industrial companies in implementing SPI initiatives: First Siemens's SPI corporate approach is introduced, highlighting how they are using a large scale assessment methodology which combines the strengths of CMM and BOOTSTRAP. In addition to that Siemens runs a large improvement programme OPAL which transfers the assessment results into priority driven improvement projects. Then the application of a goal-oriented, measurement driven approach to software process improvement (ami) will be illustrated through two case studies one coming from Alcatel and a second one provided by Objectif Technologie based on experiences with defence companies. The two insist on the importance of linking the initiative to business issues. This session will include a panel discussion organised by Colin Tully who is the ISCN director responsible for establishing a SPIN of large users in future.
Experience With Measurement Approaches - This session presents various methods for quantitatively analysing software processes and how to use these measures for identifying best practices, potentials for improvements, and bottlenecks. Brameur will discuss a basic set of metrics which can be used for effective process management. Nowadays there are hundreds of metrics and hundreds of researchers identifying further metrics, and Brameur will focus on a minimum set of metrics to be used. Lionel Briand from the Fraunhofer IESE Institute will deal with the GQM paradigm and how to practically employ it for establishing an experience base. Gualtiero Bazzana, consulting director of Onion, will present the results of an ESSI PIE which established and measured guidelines for process improvement in Internet based on information management. This also refers to his tutorial about "Internet/Intranet and Business Processes".
Experience With CMM - This session will bring together a group of experts who have long lasting experience with CMM. Ken Dymond has published the book "A Guide to the CMM" and is well known as an SEI lead assessor having worked in many different countries and continents. Eamonn Mac Guinness of AIMware has experience with many CMM based improvements (some more successful than others). Using the SEI CMM AIMware were assessed to ISO 9001 / TickIT within 5 months of start-up. Eamonn will present an IDEALsm method for achieving maturity increases with the SEI CMMsm. (IDEAL and MM are service bechmarks of CMU).Francois Coallier is General Manager - IT Procurement & Supplier Quality at Bell Canada. He is responsible for the standards and processes used by Bell for assessing and managing supplier quality, and at ISCN'96 he will illustrate how Trillium is used as a CMM based benchmark for IT procurement in the Telecom sector. Denis Roy is the director of ASEC (Applied Software Engineeringcenter) in Montreal which is a representative of SEI in Canada and which organsises a Canadian wide improvement programme.
Experience with Process Assessment and Improvement Models -
Khaled El Emam is a lead researcher at CRIM in Montreal (he is now transferring to Fraunhofer IESE in Germany) who is largely involved in the SPICE trials evaluating and analysing the results from the trials. He is also the editor of the Software Process Newsletter. He and Denis R. Goldenson from SEI will present the results from the SPICE phase 1 trials. Jean Martin Simon is a senior consultant at CISI, France, and is largely involved in the SPICE project. He has significant experience with process models based on the ISO 12207 process modeling standard which also formed the basis for the SPICE process model. He will give practical tips about how to use SPICE.
Pasi Kuvaja is the director of the BOOTSTRAP institute and Richard Messnarz was a lead researcher in the ESPRIT project BOOTTSTRAP and closely co-operates with Pasi Kuvaja as a BOOTSTRAP lead assessor in industry. They will present the new version of BOOTSTRAP which is SPICE compliant and will discuss practical experience with BOOTSTRAP.
Process Improvement Combined Approaches - Recently a consortium of ISCN members and partners have started a new initiative funded under the EU Leonardo da Vinci programme. PICO (Process Improvement Combined apprOach) develops a comprehensive set of tutorials that cover process improvement from analysis to success. PICO is a modularised product which does not rely on distinct methods and tools. PICO seminars are based on learning by doing and will focus on re-usable experience. PICO shall start a learning process in organisations affecting different target groups from top managers to engineers. This will lead to the establishment of a self learning culture and organisation. PICO will further develop the tools from BICO (Benchmarking and Iso COmbined). BICO is a tool supported quantitative method for assessments and improvement planning which is based on ISO 9001. It is based on an ISO 9001 conform questionnaire, a tool set that allows compilation and visualisation of data, and a formal approach to identify improvement potentials. One key strangth is the fact that the tools run on a pocket size computer of HP.
Software Development Processes - Elisabeth Kauba from Siemens will present the results of an ESSI process improvement experiment analysing the potentials of Re-Use and how to employ re-use strategies. Roman Cunis from MAZ Hamburg will present the results of an ESSI process improvement experiment which introduced object oriented methodologies and techniques into the organisation. Kurt Walk (retired, manager of the IBM Vienna SW Lab) discusses about how to appply object oriented principles not only to software but to organisational work processes and scenarios. And Andrew Butterfield will discuss about practical experience with the use of formal approaches to achieve reliable software
Alcatel - Aimware - APAC - Bell Canada - Brameur - CISI - CRIM Montreal - Etnoteam - Festo - Fraunhofer Institute IESE - IT Consulting - Objectif Technologie - Oerlikon Aerospace - Onion - Process Inc. US - Qset - Siemens - MTA Sztaki - ASEC Canada - MAZ Hamburg - SEI - BOOTSTRAP Institute - K&M Technologies
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