STEPHANIE PECO s_peco@yahoo.com http://www.ece.utexas.edu/~speco/ ----------------------------------------------------------------------- CAREER HIGHLIGHTS ----------------------------------------------------------------------- - designed, wire framed, coded, tested, maintained, and wrote copy for numerous web sites - completely overhauled UT's Electrical and Computer Engineering web site including search capability, interactive forms, better navigation, and maintenance tools - conducted usability tests on IBM user interfaces, icons, and help - re-engineered the technical publications department at Sheshunoff - 10 years of experience applying the latest research on internet marketing and information design to create products with good structure, effective graphics, compelling content, and intuitive navigation - designed and implemented two award-winning PR campaigns for the IT group at Applied Materials ----------------------------------------------------------------------- PROFESSIONAL EXPERIENCE ----------------------------------------------------------------------- SYSTEMS ANALYST ----------------------------------------------------------------------- - responsible for a major overhaul of the departmental web site (http://www.ece.utexas.edu/) including research and planning, project management, coding (Perl, CGI, JavaScript, and PHP), design, usability testing, photography, copywriting, and construction of a MySQL database - wrote all public relations copy and coordinated all PR initiatives - supervised 3 student assistants University of Texas, Electrical and Computer Engineering department, Austin, TX 10/01 - currently TECHNICAL PUBLICATIONS MANAGER ----------------------------------------------------------------------- - designed, wire framed, coded, tested, and maintained two web sites - developed two help systems for web-based financial services software - developed online forms and information pages - used in-house customer profiles, assessment of competition's products and support, the latest usability research, and WebTrends analysis to improve products - defined our process, analyzed it, and streamlined it - adopted better software and tools - imposed consistent archiving and source control - broadened QA monitoring of web sites Sheshunoff Information Services, Austin, TX 6/99 - 7/01 PUBLIC RELATIONS SPECIALIST ----------------------------------------------------------------------- - publicized the merger of Applied's Santa Clara and Austin's Help Desks - designed and launched a new Help Desk web site - analyzed work flow and support requirements for different departments, then drafted and helped to negotiate new service-level agreements Applied Materials, Austin, TX 9/98 - 5/99 DOCUMENTATION LEAD ----------------------------------------------------------------------- - set the schedule - outlined a technical manual, user manual, and three quick starts from specs, and wrote much of the text Siemens, Austin, TX 4/98 - 8/98 PUBLIC RELATIONS SPECIALIST ----------------------------------------------------------------------- - publicized a network upgrade for Applied Materials' Austin IT department using a number of methods including a screen saver, wallpaper, and splash screen during the boot sequence - initiated a very successful telephone support audit - revamped the move procedures Applied Materials, Austin, TX 9/97 - 3/98 SENIOR TECHNICAL WRITER ----------------------------------------------------------------------- - designed, coded, and maintained two web sites - overhauled the presentation SEMATECH used to raise funds - revised two hardware manuals for Samsung - wrote numerous marketing articles, a style guide, four training manuals, and two reference guides COREComm, Austin, TX 9/96 - 9/97 ISO-9000 CERTIFICATION COORDINATOR ----------------------------------------------------------------------- - wrote ISO/SEI-compliant processes, procedures, and work instructions for software development, document control, QA, PWB board design, and source code repository tools - created flow maps for all processes and procedures - adapted existing documents and drafted from staff interviews Tandem, Austin, TX 2/95 - 4/96 UI TESTING ADMINISTRATOR ----------------------------------------------------------------------- - supervised UI usability tests for GUIs, icons, and help - prepared task sequence presentations for design meetings - wrote and edited scenarios, procedures, questionnaires, and test results - trained lab assistants - edited patent applications and design specs - researched customer preferences and complaints - initiated on-line questionnaires - made test results more accessible, organized, complete, and compelling IBM, Austin, TX 11/92 - 12/93 ----------------------------------------------------------------------- EDUCATION ----------------------------------------------------------------------- BA from University of Texas at Austin, 3.5 GPA Continuing education: - 2001 Seybold Boston Web convention - Introduction to Marketing - Tufte Elements of Design seminar - Visual Basic - seminars in time-management, team-building, and rapid development ----------------------------------------------------------------------- COMPUTER SKILLS ----------------------------------------------------------------------- Operating Systems: Windows (2000, NT, 9x), UNIX Software: - DreamWeaver - Photoshop - Paint Shop Pro - RoboHELP Office - FrameMaker - Publisher - PageMaker - Lotus Notes - Adobe Acrobat - HomeSite - Top Style - Word - WebTrends - Excel - Source Integrity - WinZip - Project - Track - PowerPoint - Outlook - FrontPage - Visio - Flash Programming/Markup Languages: HTML, DHTML, and JavaScript coding, CSS editing, VB Portfolio available at http://www.ece.utexas.edu/~speco/ References available by request