SESSION 4:
A minimum set of metrics for effective process managment
Kevin Daily, Eric Trodd: Brameur (UK)
Practical guidelines for measurement-based process improvement
Lionel Briand, Christiane Differding: Fraunhofer Institute for Experimental Software Engineering (Germany)
Process improvement in SMEs: the Onion experience in Internet service providing
E. Fagnoni, M. Piotti, G. Rumi, G. Bazzana: Onion (Italy)
A method for designing, defining and evolving software process
Marc Kellner: SEI, Carnegie Mellon University (USA)
A system for evaluating the congruence of software process models
Nazim Madhavji, Graciela Perez: McGill University (Canada)
Khaled El Emam: Fraunhofer Institute for Experimental Software Engineering (Germany)
Applying refinement calcull to software process modelling
Carlo Montangero, Laura Semini: Universita di Pisa (Italy)
Technology change management: implications of an SEI CMM level 5 KPA
Tim Kasse: Institute for Software Process Improvement (Belgium)
Managing quality in iterative development
Brian Hambling: MEG Associates (UK)
Improvement of the Goal-Question-Metric method
John Roche, Mike Jackson: University of Wolverhampton (UK)
Model, method and tools
John Hamilton: Defence Research Agency (UK)
Mac Craigmyle: Compita (UK)
Application of assessment
D. Ford: British Telecom (UK)
Results of process improvement
Dave Bannister: Military Aircraft Division, British Aerospace (UK)
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